Questions, problems, answers and solutions

Below are listed most frequently asked questions and answers to them. If you cannot find an answer to your question here, do not hesitate contacting the Flaredance Firework Screensaver support. The most fresh list of questions and answers may be found at official Flaredance Firework Screensaver site:

How do I set Flaredance Fireworks as my screensaver?

Open Windows Control Panel and activate "Display" applet. Another way is to click with right button of your mouse somewhere on desktop and select "Properties" item from context menu.
Switch there to "Screensaver" tab and choose the "Flaredance Firework Screensaver" from a list of the screen savers installed on your PC. To confirm default screensaver selection press the "OK" button.

How do I change Screensaver settings?

Open "Display" applet and switch to "Screensaver" tab. Select Flaredance Firework Screensaver from a list of available screensavers and press the "Settings" button. Configuring Flaredance Firework Screensaver...

Flaredance Screensaver is very slow.

Make sure you have the latest version of drivers for your graphics card. Try to decrease resolution settings of the screensaver to "16 bits, 640x480", decrease geometry complexity and salvoes intensity, disable smokes and sounds. You may try to decrease FPS rate and disable screensaver operation on secondary monitors if you have more than one video display connected to your PC.

Flaredance Screensaver cannot start.

You need to install the latest Open GL and/or DirectX drivers for your graphics card. Flaredance Screensaver wont work if your graphics card does not support both Open GL and DirectX or has insufficient video memory (VRAM).

How to manually start Flaredance Screensaver?

You may use "Preview" button at "Screensaver" tab of the "Display" applet. Another (and most flexible) way is to create an application shortcut for starting the screensaver. Creating a shortcut for manually starting the screensaver...

Can I save the image produced by screensaver?

Press the "Print Screen" key while the screensaver is running. This will copy the image from display into your clipboard and you will be able to paste it in painting program for further saving, processing or printing.

Why does the screen go blank after a while?

You may have energy saving turned on your computer, which will turn the screen black. Check at the bottom of the "Screensaver" tab on your "Display" applet the "Power..." button.

I think I have found a bug. What should I do?

If you have found a bug, please get in touch with us at Flaredance Screensaver support page. Please include the following in your bug report:

  • Version number of the screensaver. See "About" tab for the version number. Ensure, that you have the latest version – the bug might be already fixed;
  • Platform you are running on (Win 98 or Win XP, for example);
  • Graphics card model (GeForce 4 32Mb, for example);
  • Any error message, if one was generated;
  • A detailed description of how the problem occurred.

I have ordered the Flaredance Screensaver, but nothing happens.

This may be result of anti-spam e-mail server tools activity or misspelled e-mail address on order form. Try to contact us again from another e-mail address or via support online form. We will contact you soon: we receive reports on each processed order.

I enter my key code and Flaredance Firework Screensaver says that activation failed.

It would be better to use the "copy & paste" method while entering the code instead of typing it manually – misspelling is possible. If nothing helps, please, contact us. Ordering and registering Flaredance Screensaver...

I successfully activated the screensaver, but it still shows reminder window.

Probably, the Flaredance Screensaver could not store your registration information into the Windows registry. Some kinds of software, like antivirus, antispyware and even firewall tools may block parts of registry to prevent them from damaging by malicious software. Try disable them for the time of activation of the Flaredance Screensaver. Later, you may safely enable these tools again.

How do I uninstall this screensaver?

It can be uninstalled as any other application. To uninstall the Flaredance Firework Screensaver open "Add/Remove Programs" applet from the Control Panel and find "Flaredance Screensaver" item. Press "remove" button and confirm uninstallation.

Do you have versions available for Mac, Linux, OS/2, Win 3.1 etc?

No, only Windows 98/ME or Windows NT4/XP/2000/2003.

Is Flaredance Firework Screensaver available on CD?

Yes, you can add Flaredance Firework Screensaver delivery on CD as an option to your order for additional fee.